Policies & Procedures


Welcome to our Policies & Procedures section. Here you will find all the important documents that outline our operational standards, safeguarding procedures, and commitment to excellence in our work with young people.

These documents are password protected by Google Drive to ensure the security and confidentiality of our procedures. When you click on a policy document, Google Drive will prompt you for the password if required.

Note: All policies and procedures are regularly reviewed and updated to ensure they meet current best practices and regulatory requirements.

Last Updated: January 15, 2024

Anti-Bullying Policy

anti-bullying behaviour respect 🔒 Password Protected
Our zero-tolerance approach to bullying and harassment in all forms
Last Updated: January 15, 2024

Complaints Procedure

complaints feedback procedures 🔒 Password Protected
Clear process for raising and resolving concerns or complaints
Last Updated: January 15, 2024

Health & Safety Policy

health safety risk-assessment 🔒 Password Protected
Comprehensive health and safety procedures for all activities and premises
Last Updated: January 15, 2024

Safeguarding Policy

safeguarding welfare protection 🔒 Password Protected
Our commitment to protecting young people in our care and ensuring their welfare